The Practical Dog Listener In "The Dog Listener" Jan Fennell changed the way we think about our best friends. Now in this companion volume she deals with the day-to-day practicalities of putting those principles to work. ... Working with Emotional Intelligence ’The rules for work are changing we’re being judged by a new yardstick: not just how smart we are or our expertise but also how well we handle ourselves and each other.’ Drawing on unparalleled access to business leaders around the world and the thorough research that is his trademark Goleman demonstrates that emotional intelligence matters twice as much as cognitive abilities such as IQ or technical expertise. And the impact of emotional intelligence is greater at the top of the leadership pyramid. The good news is that these crucial skills can be learned. Goleman analyses both the inner abilities that enable us to manage ourselves – ranging from self-awareness to motivation – and essential social strengths such as influence conflict management and team-building. He vividly illustrates these strengths and the lack of them in some of the top corporations in the world today. And he creates a blueprint for the ‘emotionally intelligent organisation’ that will shape training for years to come. Daniel Goleman’s Emotional Intelligence was translated into 25 languages and was a No1 bestseller in many countries. The author of several other books including Vital Lies Simple Truths he covered the behavioural and brain sciences on the New York Times for many years. ... Microsoft Windows XP Plain and Simple Explains how to perform everyday tasks and how to customize a desktop set up a home network manage digital media and publish files on the Web. ... Winter Solstice Elfrida Phipps loves her new life in a Hampshire village. She has a tiny cottage her faithful dog Horace and the friendship of the neighbouring Blundells particularly Oscar to ensure that her days include companionship and independence. But an unforeseen tragedy upsets Elfrida's tranquillity. Oscar's wife and daughter are killed in a terrible car crash and he finds himself homeless when his stepchildren claim their dead mother's inheritance. Accepting an invitation from an elderly cousin to take over a large and rambling house in Scotland Oscar takes his broken heart northward and Elfrida goes with him. Corrydale becomes a magnet for various waifs and strays who converge upon it including an unhappy teenage girl. It could be a recipe for disaster. But somehow the Christmas season weaves its magical spell for Oscar and Elfrida in the evening of their lives the winter solstice brings love and solace. ... Famous Five 1: Five on a Treasure Island There's a shipwreck off Kirrin Island but where is the treasure? The Famous Five are on the trail looking for clues - but they are not alone! Someone else has got the same idea. Time is running out for the Famous Five who will follow the clues and get to the treasure first? ... Lifesaver If you save someone's life you become responsible for them. When Anna receives a letter from Adam thanking her for saving his son Max's life with a bone-marrow donation it's the first positive thing that's happened to her for a long time. Grief-stricken at the recent loss of her baby she's failed to give life in the past. Now this four-year-old boy is alive and healthy because of her: it's a heady realisation. Anna is desperate to get to know Max yet terrified of how responsible she feels for him. So she decides not to tell anyone about him or that she's arranged to meet his father. Soon she is immersed in a complicated double life spending half the week with her husband who believes her to be filming out of town and the other half with Adam and Max. But Anna has lied to Adam about who she is. And she's lied about her marriage. And soon these lies will catch up with her... ... Books at WH Smith WH Smith Bookstore WHSmith Jobs - Office Stationers UK - WHSmiths - Office Stationers UK - WH Smith Plc - WH Smith Wines - WH Smith Logo - WHSmith Voucher Codes - WH Smith Stationers - Bookstore London - Blackwells Bookstore - www WHSmith Co Uk Experiences - WHSmith Recruitment - WH Smith Online - Stationers Company - Textbooks Discount - Books Online - www WHSmith Co Uk Rawtalent - WHSmith Graduate Recruitment - WHSmith Direct - WHSmith Recruitment - www.WHS.com - Textbooks Online - WHSmith.co.uk Clubcard - WH Smith Bookstore -